Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

Do you deliver to PO Boxes and/or FPO/APO addresses?

Yes. Of course, we ship orders to military personnel posted in different locations around the world. Do well to provide the correct billing information when you are placing the order.

My package arrived damaged!

Sometimes, packages get damaged during shipping, rendering your purchase non-functional or unusable.

If any package falls into this category, Bros Phone parts reserves the right to send the buyer a replacement. Returns or refunds are only available for orders that were received in good shape. We cannot make a refund for parts that were damaged in shipping.

Once you think that your package has been damaged in the shipping process, file a damaged-in-shipping claim via email. Add photos of all the received items, the damage, all interior packing materials, and the packaging that the item was shipped in. Do well to include your order number in the email.

ALERT: Do NOT dispose of the item or package it if it arrives damaged. Hold onto all items as we might ask that they are shipped back to us.